Taptap Send: Money Transfer 4+

Remittance at great rates

Taptap Send, Inc.

    • Free

iPhone Screenshots

Description

Transfer money abroad quickly, at great rates, straight from your phone.

It’s as simple as tap, tap, send - fast and convenient for you and your family back home.

With Taptap Send you enjoy:
• Fast remittances: normally within minutes!
• Safe & secure service: your card is protected by bank-level security and encryption.
• Great exchange rates: we negotiate rates every day to try and deliver great ones for you!
• No surprises: no hidden fees here. And if there’s a problem with your transfer, we’ll let you know as soon as possible.

We’re focused on giving you the best experience to send money internationally. And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you.

SECURE
• Taptap Send is licensed in the UK, Canada, the US, the UAE and the EU for sending money
• PCI compliant -- we do not store your credit or debit card information
• We do NOT sell any of your personal information to ANY third parties

MOBILE MONEY, CASH PICKUP AND BANK TRANSFERS: Send money from your debit card or account (depending on your location) to your recipient’s wallet / account

LOCAL: Our teams are from the communities we serve and speak over 30 languages

OUR SUPPORT: We’re here to help. If you ever need us or have questions, please email us at support@taptapsend.com.

OUR MISSION: We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience.

Send from: GBP (British Pound), EUR (Euro), CAD (Canadian Dollar), USD (US Dollar), AED (Arab Emirates Dirham)

Send to one of the counties listed on our website: https://www.taptapsend.com/

We are not affiliated with Western Union, MoneyGram, Zepz (Worldremit or Sendwave), Remitly, Transferwise, Azimo, Small World or Ria.

What’s New

Version 1.126.0

Bug fixes and minor improvements.

Ratings and Reviews

4.7 out of 5
14.3K Ratings

14.3K Ratings

SitFankaloza ,

I loved this App!

I really loved this app and the convenience of it, recommended it to many of my friends and family. But sorry to say I feel that greed took charge. First I was able to transfer up to $2000 in one transaction with a fee of $10. Now there are different fee amount to different $$ amounts transferred and the limit is only $1500 which I don’t understand. The fee for a $1500 is $20 and I can make 2 transfers for that amount for a charge of $40 but can’t make one transfer is $1600 in one transaction. Make it make Sense. So many people are constantly using this app to help other ppl in the Middle East, sorry but I can’t understand the changes and the hike of fees. At least keep the same fees for costumers who use your app religiously, as appreciation and good customer service. I really dislike the greed.

Developer Response ,

Hello and thank you for taking the time to share your thoughts and experiences with our app. We truly appreciate your loyalty and the fact that you've recommended us to your friends and family. We genuinely apologize for any inconvenience caused. We aim to provide a transparent and user-friendly service. Kindly contact our support at support@taptapsend.com for more information. Thank you, Taptap Send.

Nanev87 ,

Unfinished app and careless customer service

Taptap send is an unfinished project and they are very careless of customers. Do not send your money through here!!! Initially I thought they will send money only to mobile money account but no, they will transaction to any phone number even if the user to not have an active mobile money account. I initiate a transaction base on the understanding that the transaction will not go through if the user doesn’t have an active mobile money account Mistake (unfinished app). With fess hours that the receiver told me that they can access the funds, I tried to cancel but again another issue here (customer do not have ability to cancel a transaction even within one minute of completion). I check the cancellation request process and contacted via email, WhatsApp and even call. Over a week of my request the transaction is still not canceled and they will give the same status of my request being escalated to their partner in Cameroon pending response (unprofessional and careless) they have not been able to set real expectations on when I will have my money back so this can take months!!! This money was for my mom health emergency and I can’t having back on time for her bills and médecines. Please do not use this app to send your money it will at your own risk, because they will not be able to assist you in case of issues with your transaction. Zero customer service!! Run with your money !!!

Developer Response ,

Hello Nanev87, thank you for your review and we are really sorry you had such unpleasant experience with our app and more concerned about your interaction with our support team. Unfotunately we weren't able to locate your account using this review, if you could update us with your transfer ID, we will make sure to look into it for you. Thanks you, TapTap Send.

Catasofo ,

Too Creepy

I find this app very creepy. You start off setting up your account and they ask for few personal information and they ask for more information little by little. By the time you know it, they would’ve collected your entire life and if you want to change anything, then you’d have to contact support. That’s where the trouble begins. You can’t get anyone to talk to and they then make it almost impossible to remove your personal information or close the account. Unless you want give every personal information, even your whole life, be very careful. Too invasive and creepy, to say the least.

By the time you finish setting up, you feel like you were seeking employment with the FBI. They take everything you’ve lived for and then turn around and say that they have to closed your account. I’ve used PayPal, xoom and never a problem and PayPal itself for over 10 years and no problem with my ID but these folks claim there’s a problem and yet they can’t tell me because of government regulations as if the government is afraid of me.

Creepy folks!!! Please run far and don’t follow their very creepy approach. Next time they will ask for your parking ticket, airline boarding pass, and maybe utility bill as well as your X-ray photos

Developer Response ,

Hi Catasofo,

Thanks for your feedback. International transfers are heavily regulated and it's our duty to collect some information to make sure we are actively fighting against fraud and protect our customers at all time. Rest assured that we are treating all info with the upmost security and confidentiality as we understand how important this info is. Our customer service is available from 8-5 on the lines but we are sorry to hear that you had issues reaching us. You can also send an email (from your registered email) and we will make sure to assist you and would be able to reassure you on the processes we follow to protect our customers. It is important for us that you can trust the product and enjoy using it.

Regards,
Taptap Send

App Privacy

The developer, Taptap Send, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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